FAQs

1. Products

Q: What's the ODM and OEM service you can do ?

A: R & D department make Graph design according to your request, mould will be opened by us. All our product can make with your own logo and artwork.

Q: Can we get samples to check your quality?

A: Yes, of course you can.

Q: Is the sample free supplied?

A: Yes, free for the stock products, but for your design OEM or ODM,it would be charged for the Model Fees.

Q: How to control the quality?

A:We have professional QC team to inspect each order during pre-production, in-production, pre-shipment. We will issue the inspection report and send you before shipment.
We accept on-line inspection and the third part to do inspection as well.

Q:What is your MOQ with my own logo?

A: From 200 to 3000 for different products.Pls contact us for details.

2. Payment & Trading Terms

Q: What's your payment terms?

A: We accept T/T, L/C, D/A, D/P, Paypal ,or if you have other requests,please contact us.

Q: Which kinds of trading terms you can accept?

A: Our main trading terms are FOB /CIF / CNF / DDU/EXW .

3. Delivery time & Loading port

Q: How long is the delivery time?

The delivery time is normally 10-30days.

A: Where is your general loading port?

Q: Our loading port is Shanghai, Ningbo, Xiamen normally. Any other port in China is also available according to your specific request.

4. Factory

Q: How long experience do you have in shoe care and foot care range?

A: We have more than 20 years experience.

Q: Do you have any Audit Certificate of your factory?

A: We have passed BSCI, SMETA, SGS, ISO9001, CE, FDA ......